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Membership FAQ

Frequently asked questions about our Creative Knitters Membership

 

  1. What is the Creative Knitters Membership?

It’s part personalized coaching, part learning through live events with expert teachers - all within an inclusive, welcoming community. We make your journey easier! You'll learn new techniques that may have scared you, approach your making with confidence, and finish more projects as painlessly as possible. It's a lot of fun and wildly creative too!

 

  1. How do I join?

We open the Creative Knitters Membership for public enrollment once a year, typically at the beginning of the year. If you’d like to join the waitlist to be the first to know when public enrollment is open, send us an email at hello@knitcollage.com and we’ll add you to the list!

After our knitalongs and challenges, we offer participants the opportunity to continue their learning through community in the Creative Knitters membership. We do knitalongs in the spring and fall (with private enrollment to the membership in the summer and winter for participants), and 1-2 challenges a year. 

 

  1. Can I cancel at any time?

Yes, you can cancel your subscription at any time, we just ask that you give us a 30 day notice. Please note that any unused loyalty points accrued during active membership expire 6 months after your membership subscription cancellation and are unable to be redeemed beyond that timeframe. 

 

  1. What are loyalty points and when do they expire?

Every month of your active membership subscription, you receive $10 in loyalty points that can be used on our website at checkout. Points are automatically added to your account when your subscription bills either monthly, or every 6 months. If you are on the 6 month subscription, you will receive all $60 of loyalty points on the day your membership bills. 

Loyalty points roll over and can be used in any denomination. Upon membership cancellation, loyalty points expire within 6 months. Loyalty points can only be used for items on our website knitcollage.com, and they have no cash value outside of our website. Loyalty points cannot be transferred or gifted. 

 

  1. Can I pause my membership?

At this time, memberships cannot be paused. If you would like to cancel your membership, you can re-enroll at any time at the current membership rate. Any membership cancellations will set remaining loyalty points to expire in 6 months from the time of cancellation. Unused loyalty points cannot be recovered through re-enrollment after the 6 month expiration date.

 

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